After dismal 2015 customer service reviews with only 16% of stores nationwide meeting their goals in this area, Wal-Mart decide to try an almost unheard of idea in the arena of large discount stores. In early 2016, they increased employee wages across the board and began offering more focused training and streamlined schedules for hourly workers. This new investment has already shown promise in both company loyalty and customer reviews. The profit landscape is still not as sunny, but that’s another story. One where Amazon and Target play key antagonists. For now, have a look around your local Wal-Mart store and see if the good cheer, cleaner restrooms and well stocked shelves have reached your neck of the woods.
Tag: Target
DIY Just Got A Whole New Meaning
The world of credit card fraud is big business and with “buyers” willing to pay fifty plus dollars per card number, why would the cyber thieves want to stop? The industry has grown in such mega-proportions, taking down large retailers like the Target. But the Target breech of last December, which was detected in three weeks, has nothing on the current scheme that is being linked to Home Depot and may have been happening since April. One of the nations largest do-it-yourself retailers obviously needs some better ‘tools’ for protection.